Rug Cleaning in Edmonton, A.B.

Buying rugs. (Tips for the nervous rug shopper.)

By Lisa Wagner

Everyone has heard a story, or seen an exposé, on someone being ripped off on a rug purchase.

They were sold an “antique”...when it wasn’t. Or they were sold a silk rug...when it was

actually viscose or mercerized cotton.

It’s an industry that is similar to the “carpet cleaning” industry in that it’s a small percentage of

unethical bad apples that ruins the reputation of the group at large. And just as not every cleaner is a bait-and-switch operation, neither is every rug dealer a bait-and-switch retailer. There are great retailers selling great textiles out there.

Beautiful Persian rugs for sale.

When I hear a “horror” story on a rug it usually comes down to this one factor – that the buyer did not get any education on what they were buying beforehand. So they were at the mercy of the rug villain.

Rug Buying Tips For Nervous Rug Shoppers: 1) Find the right COMPANY.

Just over a decade ago you found woven rugs only in galleries. Today you find them all over the place, and all different qualities. Especially now that synthetic rugs and inferior goods have moved into our market, and they are getting good at making a lot of low quality area rugs, it’s getting tough to know what’s worth paying for and what is a complete waste of money.

A mass market budget store is not going to be selling high quality merchandise in rugs. If you are looking to buy a quality rug for your home, and you are looking in Home Depot or Lowes or Costco, you are not going to find them there.

But you knew that already. =)

They may have some good commodity rugs to use in places you need a rug to get beat up in. I have a couple wool tufted rugs that I use as entry mats because wool is great at grabbing and hiding soil, and lasts longer than synthetic fibers. I like my woven wool rugs too much to make them my entry rugs. They are my rug friends, much older than I am, and I just respect and enjoy them too much for putting them at the front door.

So, if you are looking for rugs of quality, with great colors and character, you are going to find these in several places:

=> Rug Galleries: Yes there are still galleries that sell only hand woven oriental rugs around. New and antique textiles. The stores who are perpetually running “going out of business sales” need to be avoided. This is where flawed merchandise is trucked in for a “tent sale” to move items that were not good enough to sell to begin with. This is absolutely an area to ask around for who others refer to you as a good company.

A good place to ask who to buy from is your local rug cleaners. We cleaners see new and old rugs, hundreds and hundreds a week, and we absolutely know what the good rugs are and what the garbage is. So ask your trusted cleaner who they think is good to buy from.

2) Find the right RUG.

A rug is only as good as the ingredients and skill that went into making it, so if you are looking for a quality rug you want to see good fibers, good dyes, and good construction.

FIBERS: The good, the bad, and the ugly.

The best fiber for rugs is by far wool. It is the strongest, most vibrant, and most resilient fiber to be walking on. A low quality wool rug will outlast the best synthetic fiber (nylon, acrylic, polyester, olefin) all day long. Plus wool is fantastic at hiding dust and soil, so it also looks cleaners and better longer than other fibers.

Wool is also the only true “green” choice if you are trying to save the world =), because it is a truly sustainable resource (sheep replenish the supply annually!). All of the synthetic options are made from petroleum by-products (i.e. they are plastic).

That said, there are some inferior qualities of wool. The lesser quality wool feels more brittle, and it breaks and sheds. Rub your thumb over the wool and see if it has a smooth but firm feel, or if instead it feels more like “straw.” Brittle wool can be due to inferior breeding in the sheep, or wool that was sheared from ill or dead sheep. It can also be due to heavy chemical processing that has made it “lifeless.” But on the whole, there is a lot of really good quality wool rugs out there.

Silk is also an excellent – but pricy – fiber for weaving some amazing rugs. This is an area where I will see the most “rip-off’s” of people trying to pass off inferior “wild” silk blended with rayon/viscose as the real deal.

I lump FIBERS into 3 broad categories: the good, the bad, and the ugly.

GOOD = natural fibers (wool, silk, cotton).

These are the strongest, best to dye, and best to walk on fibers. They will also be what is used in hand woven rugs, which will tend to be your more valuable rugs to own. You will also see wool used in the higher quality machine woven rugs like Karastan.

BAD = synthetic fibers (nylon, olefin/polypropylene, acrylic, polyester).

These are the “fake” rugs that are trying to look like wool but are a poor substitute. You should

buy these only if you know they are cheap product and you need a rug that you consider

“disposable” after a few years.

UGLY = crummy rug fibers (rayon/viscose, sisal, jute).

These are fibers that really are a horrible choice to use as a rug. Rayon and viscose fibers are weak, they yellow, they bleed, and they shed. Sisal and jute you can’t have spills on because they release oils and discolor in a way that is truly tough to correct without using some bleaching agents. We often turn away sisal rugs as “un-cleanable” because the rubber they like to glue on the back, and the fabric binding they like to border the rugs with, are all cleaning headaches.

DYES: The good, the bad, and the ugly.

With dyes in terms of what is “good” and what is “bad” besides whether they are visually appealing to you is whether or not they are colorfast.

I lump DYES into 3 categories: the good, the bad, and the ugly. GOOD = colorfast dyes.

These can be natural or synthetic dyes. It’s tough to “test” dye stability in a store. You can take a

close look at the back and look for any visible dye migration already there as many rugs have been chemically washed before going to market. You can also take a handkerchief and get it damp to test for any “easy” migration. Ideally, if you can take the rug out on consignment, you can do a proper dye test. If the transfer in the “test” is very slight (just a hue of color), then this is a strong dye, especially if the test was done with hot water as the video shows.

DYES: The good, the bad, and the ugly.

With dyes in terms of what is “good” and what is “bad” besides whether they are visually

appealing to you is whether or not they are colorfast.I lump DYES into 3 categories: the good, the bad, and the ugly.

GOOD = colorfast dyes.

These can be natural or synthetic dyes. It’s tough to “test” dye stability in a store. You can take a

close look at the back and look for any visible dye migration already there as many rugs have been chemically washed before going to market. You can also take a handkerchief and get it damp to test for any “easy” migration. Ideally, if you can take the rug out on consignment, you can do a proper dye test. If the transfer in the “test” is very slight (just a hue of color), then this is a strong dye, especially if the test was done with hot water.

BAD = fugitive dyes.

These are the dyes that are not colorfast. So if you spill on them, they will bleed. It may be that the dyes are not strong quality, or it may be that the fibers have “excess” dye in them due to not

being thoroughly rinsed before the weaving process. We see this sometimes in tribal rugs (like American Indian weavings or rugs from war-torn Afghanistan where water resources may be scarce). If the issue is “excess” dyes, then the first thorough washing will help remove this extra dye.

Testing the dye of an Afghan tribal wool rug.

When I say the dyes are “bad” this means either the original dye processing was not exceptional,

or there were steps skipped during the production (like the lack of thorough rinsing away of excess dye). It is my experience that rug makers do not cut corners in just one area. Usually poor quality fibers are matched with poor quality dyes and poor quality construction. So a warning sign in this area of dyes is a trigger to look at the rug even closer before you buy it.

UGLY = over-dye treatments.

Some rugs are “colored” after they are woven. One popular treatment is “tea wash” over-dyeing. This is similar to a wash-in dye for your hair. It gives you color that washes out over time. You often see a sign of this treatment on the fringe, that instead of being white it’s beige.

When you have a rug that is a hundred years old, it is expected to have wear and some “signs of age” (we all do!). But if a rug has been heavily painted, it will be a problem to have on the floor and used. If you are not sure of the condition of the rug you want to purchase, always consider getting an opinion from your trusted rug cleaner.

He/she will not be able to tell you value of the rug (that is the appraiser’s job), but cleaners can

absolutely point out any problems with fibers and dyes in regard to it being used on the floor,

and eventually being cleaned. It’s our job as cleaners to protect and maintain textiles, so we

know what to look for as hidden dangers.

If you do “like” rugs, then focus on the different woven rugs you come across to discover what types appeal to you the most. If the rug you are looking at is more than the $10 mark I’ve given you (and if you are in a quality store with true quality goods you absolutely will be paying more than $10), then you want to learn more about the rug.

- How does the wool feel? Is it smooth but strong? (Brush over it with your thumb to see if it is brittle or sheds.)

- How do the dyes look? Are they vivid? Is there a big difference in the colors from the front to the back (sun fade may be a sign of inferior dyes)? Do the colors test as colorfast?

- How is the shape of the rug? No rugs are perfectly rectangular, but make sure the rug does not have any glaring weaving flaws that are causing buckling.

- How does the rug look when you walk around to both ends? Every rug has a “light” and “dark” direction, so take a look from all angles to truly get the richness of its look.

- How does the back of the rug look? Do you see any flaws in the weaving tension that are creating creases? Do you see any areas of discoloration or past dye bleed? Are the sides or ends unraveling?

- How old is the retailer telling you the rug is? Take a photo so you can research the rug’s origin on-line, or take the rug out on approval so you can hire an appraiser to verify the rug if it is being sold to you as an “antique” if the price is significant and to verify you are buying an investment grade rug.

- Are there any “care” conditions you need to be aware of? Take the rug out on approval to show your trusted cleaner to see if they see any issues with the fibers, dyes, or construction. (When clients bring us rugs we ask them to NOT tell us who the rug dealer is so that we can give our feedback without getting involved in the middle of a potential sale. Do not get your cleaner in the middle either because if the sale does not happen this may lead to bad blood and the cleaner may stop offering his two cents to help.)

Beautiful old Kuba Kilim with a great Navajo under it.

It comes down to whether you feel good about the price you are paying, whether it is $200 or the $200,000. You want to be able to walk into your room, see that rug, and just feel really good about it. And if you know it’s good wool (or silk), good dyes, and good woven construction, and it was in the budget you had for the piece, and you like the person who sold it to you...

...then it’s worth what you paid for. Even if others would not pay that for it.Hope this gives you some things to look for when you are rug shopping so that you don’t have to

feel nervous about going into a rug store. Happy Rug Shopping!

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